The client support hub
Our Si Service Monitor checks the status of all the third parties used to keep our clients’ sites working and ticking over. If there's ever an issue,
we get a text with the error, so we can fix it quickly.
We also included customised alerts, meaning that if your site is down during a specified timeframe, an ‘urgent’ ticket will be created in our Si Bug Tracker, getting you back online quickly.
The Si Stats Board offers clients insight and instant access to historic and real-time business statistics or KPI’s, giving you a more thorough, detailed overview
of your business day to day.
Our support tools all work perfectly and in harmony with one another, offering a complete and extensive support system for your website and business, right when you need it the most.
We needed something which managed both our own project changes and our clients change requests and desired new features, so we created our Si Bug Tracker to help
With all our projects, we proudly manage all changes and new features, right from the initial request, through to testing and going live, meaning you never have to worry about a thing.