Mini Case Study
Bespoke Case
Management System
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The Problem
This company works with hundreds of professional toy and game inventors. They needed a complete case management platform to track the progress of submissions and to digitally store related paperwork. The bespoke software system needed to greatly improve the efficiency with which they managed the whole process from start to finish.
The Solution
After an extended discovery stage, we collated the requirements of the various departments and people using the system. This included things like managing many access rights and privileges, collating and centralising information and making group communications simpler.
We designed a completely bespoke system to make the whole process easier and more robust. We also suggested additional features, like digital signing and storing, along the way to add extra value to the project.
The Results
The completely bespoke system we built for them has become integral to the way they manage their business. It has significantly increased the number of cases they can manage, while greatly decreasing the amount of time spent on admin.
We continue to support and develop the system in line with the company's changing needs.
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