Mini Case Study

Bespoke Case
Management System

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The Problem

A toy and game company that collaborates with hundreds of professional inventors required a comprehensive case management system to monitor the progress of submissions and store related documents digitally. The custom software system was designed to significantly enhance their efficiency in managing the entire process, from beginning to end.

The Solution

After a thorough discovery phase, we gathered all the needs and requirements from different departments and users of the system. This included managing access rights and privileges, centralising information, and simplifying group communications.

We created a completely custom software system to make the process smoother and more reliable. We also consulted with them on additional features like digital signing and storage, which added extra value to the project.

The Results

We created a totally unique system for them, and it’s become a key part of how they run their business. It’s allowed them to handle more submissions and save valuable time on admin. We continue to maintain and build new features for their system.

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