Business Development Manager

We are looking for a Business Development Manager to take full ownership of new business generation and guide opportunities from first contact through to signed agreement.

You will be responsible for identifying and developing new sources of business, managing the full sales process, and working closely with the founder on strategy, proposals, and deal structure.

You will also be working closely with the head of marketing to develop marketing assets to assist with your sales activity.

While the primary focus is new business, you will also support the growth of existing client accounts through relationship management and identifying upsell opportunities.

This is a role for someone who enjoys autonomy, variety, and real influence on company growth.

Key Responsibilities

New Business Development (Primary Focus)

• Identify, research, and proactively pursue new business opportunities
• Build and manage a healthy sales pipeline across inbound and outbound channels
• Develop relationships with decision-makers (Founders, MDs, Heads of Digital/Marketing/Product)
• Qualify leads and run discovery calls with support from the founder where required
• Coordinate and contribute to proposals, pitches, and pricing discussions
• Own the sales process from initial contact through to contract signing
• Track and report on pipeline activity, forecasts, and conversion metrics

Account Growth & Relationship Management (Secondary Focus)

• Maintain strong relationships with existing clients
• Identify opportunities for additional work (retainers, new features, new platforms)
• Support renewals, extensions, and repeat project engagements including contracts
• Act as a commercial point of contact alongside delivery teams

Strategy & Collaboration

• Work closely with the founder and head of marketing to refine positioning, service offerings, and target sectors
• Provide feedback on market trends, competitor activity, and client needs
• Help shape sales materials, case studies, and go-to-market messaging

About You

Essential

• At least 3 years’ experience in a commercial role (Business Development, Sales, Account Management or similar)
• Experience selling digital services (websites, apps, software, marketing, or agency services)
• Comfortable managing the full sales lifecycle
• Confident communicator with strong relationship-building skills
• Self-motivated and comfortable working in a small, growing business
• Organised, structured, and commercially astute

Desirable

• Familiarity with CRM systems (e.g. Monday.com)
• Understanding of digital delivery processes (design, development, Agile)
• Experience working directly with founders or senior leadership

What we can offer:

We pride ourselves on being a nice bunch to work with where all ideas are appreciated. Other benefits of joining us include:

🕛 4.5-Day Working Week

🧑‍💻 Hybrid Working

🎤 £1,200 Annual Conference & Training Budget

💻 Top-Notch Equipment

🎄 Christmas Period Off

🎂 Birthday Off Work

Who we are:

We’re a digital design and development agency based in Southsea, Portsmouth, specialising in website, app, and portal builds. With over 23 years of experience finding elegant solutions to complex technical problems, we’re a driven, forward-thinking team of creative and technical experts, all focused on producing high-quality digital products for our clients.

We build long-term partnerships. Whether it's adding new features, keeping things running smoothly, or adapting to new challenges, we're here to support and evolve what we've built together.