We work with you from the very start of your project with us to define your long-term goals. So, once your project is complete, we take a supportive and proactive approach to your future goals.During our initial discovery phase, we’ll have worked out all your future digital plans, so we’ll have designed and built your project with that in mind. So our next step is to partner with you to offer long-term solutions to these goals. We work with you to introduce integrations from other SaaS systems you may be using, host your website, portal, or app, and introduce robust security measures. We’re also proactive—we’ll come to you with improvements and recommendations for anything from design best practices to tech upgrades to keep your website, app, or portal in the best shape it can be. This approach means you’ll have to worry less about a rebuild in the future, so you can focus more on current business goals.

Overview

Our website hosting is provided by Amazon Web Services (AWS), an industry-leading cloud-based hosting platform. Thanks to AWS, our hosted sites perform very well and can easily scale up and down depending on the amount of traffic they receive, so you won’t have to worry about your website or portal going down. While AWS is very secure, we also have our own additional layer of security – Cloudflare. Cloudflare is an additional service, <a href="https://blog.cloudflare.com/randomness-101-lavarand-in-production/" target="_blank" rel="noopener noreferrer">powered by lava lamps</a>, that brings with it a layer of security and performance. Cloudflare uses a Web Application Firewall (WAF) that monitors, filters, and stops any unwanted or malicious traffic from accessing the websites we host. It also includes DDoS protection, preventing hackers from trying to make your website or portal inaccessible.

Benefits

Large-scale UX research, content auditing and website build for Wightlink.

Large-scale UX research, content auditing and website build for Wightlink.

Wightlink

Jodie Armstrong

If you’re looking for a partner to help with website hosting and data security, get in touch and we’ll book an initial consultation.

Book a consultation

Got a project in mind? 

Support more

When we build websites and portals for our clients, we don’t simply hand them over to you and leave you to it—we host your website, too.

When we build websites and portals for our clients, we don’t simply hand them over to you and leave you to it—we host your website, too.

We offer a range of long-term support services, all of which we take a consultative and proactive approach to. Have a look through our support services below.

Support

If you’re looking for a long-term partner to help you grow your digital presence, get in touch and book an initial consultation.

Got a project in mind?

More services

We consult with you to define long-term business goals for your digital presence, including growth plans for future integrations, data security, hosting, and ongoing retained support.

We partner with you to define long-term business objectives, covering growth strategies for future integrations, data security measures, and hosting.

We partner with you to define long-term business objectives, covering growth strategies for future integrations, data security measures, and hosting.

Hosting & Data Security

We provide long-term, goal-oriented retained support to our clients, partnering with them to nurture the continued growth and expansion of their projects.

We provide long-term, goal-oriented retained support to our clients, partnering with them to nurture the continued growth and expansion of their projects.

Retained

We partner with you to define long-term business goals, including growth plans for future integrations, data security and hosting.

Once your project has come to an end, we’ll work with you to look beyond what we’ve built so far. Based on the KPIs and goals we discussed during our <a href="https://www.sidigital.co/services/discover">discovery phase</a>, we’ll look to push those even further by making proactive, iterative improvements.That’s why we’ve been working with a lot of our clients for over ten years, because they value our proactive recommendations. We also understand that business goals change, so we work with you to achieve these as they come up. And if your business starts using a new SaaS service, we can work with you to integrate that into your website, app, or portal, too. Our long-term client partnerships give our clients the peace of mind that they’re working with trusted experts, so they can focus more on business growth and meeting their KPIs.

Bespoke Salesforce integration for one of the world's leading connector manufacturers.

Bespoke Salesforce integration, 90% reduction in page load times and a 97% increase in filter interaction time for one of the world's leading connector manufacturers.

Harwin

Peter Schneid

If you’re looking to create a long-term partnership with a proactive team, get in touch and we’ll book an initial consultation.

A bespoke platform to allow the public to submit toy invention ideas.

Have you ever dreamed of creating the next big toy or game? Hasbro wanted to make that dream possible, so they asked us to create a platform where anyone with a great idea could share their toy and game inventions directly with Hasbro. Unlike other major toy companies that typically only work with professional inventors, Hasbro wanted to open their doors to everyone with creativity and imagination.We were given complete creative freedom to shape everything from the direction and branding to the visual design of the platform. We created a inspiring and welcoming space that would inspire inventors from all walks of life to share their toy ideas with Hasbro.

Hasbro

Hasbro’s new platform needed to integrate with the existing professional inventors platform we’d built for them.

To make things simple and streamlined, we wanted to create one central place where Hasbro could review all their invention submissions—whether they came from amateurs or professionals. We’d already created a special platform for professional inventors, so we simply expanded it to welcome amateur submissions too. When someone submits their invention idea, it goes through to an external inventor management platform for review. If their idea shows promise, it gets added right alongside submissions from professional inventors, giving everyone a fair chance to share their creativity with Hasbro.

Bespoke Integrations

Established in 1923, Hasbro are one of the worlds largest children’s toy manufacturers, with brands such as Monopoly, Dungeons & Dragons and Peppa Pig part of their vast portfolio.We’re been working with Hasbro for over a decade, and we continue to work with them to allow inventors and creators across the globe to submit their creations to Hasbro, allowing their portfolio of games to continue to grow.

Building a custom software platform for one of the world's largest toy manufacturers. 

Building a custom software platform for one of the world's largest toy manufacturers.

Dan Matthews

Thanks to our 20+ years of experience, we’re able to provide an in-depth discovery phase for your project. This allows us to work in partnership with you to explore your current and future needs, as well as understanding your business.We’ll work closely with you and your team by running discovery workshops, and we’ll carry out our own research to find a solution that works for you and ensures your targets are hit. We’ll then come back to you with our proposed solution to ensure it ticks every box.

The discovery and research phase is the starting point for all of our projects and provides the foundation for our partnerships. This allows us to make sure we’re hitting your targets and KPIs. Explore our discovery services below.

Discover

If you’ve got a new project you’re looking to kick-off, we’d love to work with you to find a long-term solution that works.

We approach your business’s technical needs with a collaborative mindset, providing valuable insights and practical solutions that work for you. We’ll listen to your problems and goals so we can make the best recommendations to achieve your objectives.

We approach your business’s technical requirements with a collaborative mindset, offering valuable insights and practical solutions that cater to your specific needs.

We approach your business’s technical requirements with a collaborative mindset, offering valuable insights and practical solutions that cater to your specific needs.

To get a deeper understanding of your business requirements, we run both in-person and online workshops to identify the problems you’re facing.

To get a deeper understanding of your business requirements, we run both in-person and online workshops to identify the problems you’re facing.

Workshops

Upfront research can make or break the success of your project. We’re driven by thorough research, giving us a firm foundation to start your project with.

Upfront research can make or break the success of your project. We’re driven by thorough research, giving us a firm foundation to start your project with. 

Research

We come to you with clear and practical solutions to the problems we’ve identified through our workshops and research.

We come to you with clear and practical solutions to the problems we’ve identified through our workshops and research. 

Solutions

We approach your technical requirements with a collaborative mindset, offering valuable insights and solutions that cater to your specific needs.

With so many SaaS systems now available, managing their integration with your website, app, or portal has become increasingly challenging. This leads to increased time spent on admin and management tasks.Using our bespoke Si Middleware, we’re able to integrate multiple systems and have them speak to one another efficiently. This means we can add new features and integrations as your business grows and changes.We provide a wide range of integration services that cover SaaS systems like Salesforce, existing custom internal systems, and third-party payment systems. We work closely with you to determine the best solution for integrating your systems with the rest of your digital presence to save you time and help you reach your KPIs and goals.

Our range of integration services will get your disparate SaaS systems working with your website, app, or portal. Have a look at our specific integration services below.

Integrate

If your business has SaaS systems that don’t speak to one another, get in touch with us and book in an initial consultation.

If your business has disjointed SaaS systems, we partner with you to seamlessly integrate these with your website, app, or portal using our Faraday™ framework.With our custom middleware, we build systems that communicate with multiple SaaS systems, streamlining your internal processes and enhancing the service experience for your customers and users.

If your business has disjointed SaaS systems, we partner with you to seamlessly integrate these with your website, app, or portal using our Faraday™ framework.

If your business has disjointed SaaS systems, we partner with you to seamlessly integrate these with your website, app, or portal using our Faraday™ framework. 

Integrate your Salesforce system with your business’s website, app, or portal to enhance internal processes and improve the user experience for your customers.

Integrate your Salesforce system with your business’s website, app, or portal to enhance internal processes and improve the user experience for your customers.

Salesforce

We integrate your online payment gateway with your portal, app, or website to reduce your internal admin and improve customer experience.

We integrate your online payment gateway with your portal, app, or website to reduce your internal admin and improve customer experience.

Payment Gateways

Integrate your digital asset management software with your website, app, or portal so you can save time by managing all your assets in one place.

Integrate your digital asset management software with your website, app, or portal so you can save time by managing all your assets in one place. 

Asset Management Software

Bring together your businesses’ disjointed SaaS systems to enhance your internal efficiency and improve your customers’ experience.

We consult with you to define long-term business goals for your digital presence, including growth plans for future integrations, data security, hosting, and ongoing retained support.

No more trying to manage multiple companies when it comes to your website—we’ll be your single point of contact for anything website hosting and security-related.

We maintain our own systems and website hosting services, so they’re secure, safe, and speedy. Our regular maintenance schedules make sure we patch any security holes and vulnerabilities quickly, so your site and data are always protected.

Our website hosting meets privacy and security compliance standards, like GDPR, so your website and data are kept as secure as possible. We’re always keeping on top of the changing nature of data regulations, too, so we’re always up-to-date.

A user-centric new website for an award winning ferry company.

We gave Wightlink's extensive website a complete makeover. Through careful content reviewing and in-depth user research, we created a smooth, intuitive web experience that makes it easy for customers to plan their ferry journeys and buy their tickets.With over 140 sailings operating every day, the Wightlink website gets a huge amount of traffic from passengers checking crossing times and booking tickets. The previous site was slow and lacking clear user journeys, so we worked with Wightlink to design and develop a new, fully optimised, and user-centric website.Since launching, we’ve been working closely with Wightlink to grow and expand their website by introducing innovative new features like the Best Fare Finder and the Wightlink Explorer.

To get a true understanding of Wightlink’s requirements and pain points, we held regular workshops to discuss key phases of the design and build.

We ran this alongside our extensive user-testing which allowed us to gain important insight from both staff and customers. We even held workshops onboard ferries to trial different page layouts with different groups to see which was more effective.This process gave us valuable insight into how Wightlink’s own customers use the website, and informed our UX design decisions throughout the project. From the improved site architecture to the personalisation for logged-in users to the redesigned booking widget, the site is a UX dream to use, getting users to where they want quickly and easily.

UX Research

The Wightlink website is built with a few key integrations that benefit both the user and the client.

At its core, the main integration ties the website up with Wightlink’s internal booking system. As soon as a user has completed and paid for the booking, the booking is logged in the internal booking system, so Wightlink can keep track of and manage bookings as they come in.We’ve also integrated Mapbox for any live maps used on the website, added support for live Feefo reviews, and implemented a live service status integration, creating a seamless experience sitewide for users.

Wightlink ferries connect the Hampshire coast with the Isle of Wight, helping 3.8 million people a year make their journey across the Solent. Since 1972, they've been committed to both their passengers and the planet, they're particularly proud of their eco-friendly hybrid ferry and their ongoing work to protect the environment.We’ve been working closely with Wightlink since 2017, and we continue to help them develop and grow their website to enable seamless journeys.

We collaborate with you to help you achieve your business goals and KPIs. And, as your business expands and adapts, we incorporate your new targets into our approach. So, both you and we are working towards the same goals all the time.

We like to stay up-to-date with the latest technologies, so we’ll proactively come to you with suggested updates and upgrades, so your website, app, or portal is always maintained and secure.

Our conversations with our clients are always two-way—we don’t force ideas or solutions. Instead, we work with you to determine the best solution to your problems. We’ll arrange regular weekly or bi-weekly meetings to keep on top of what’s going on and ensure everyone is aligned with your goals.

Setting the foundation for a future-proofed digital presence for Harwin.

We worked closely with Harwin to tackle the key challenges they were facing with their website. They wanted to refresh their brand's online presence, make their site more secure, and deal with the technical issues that had built up over time. Through our consultative approach, we mapped out exactly what Harwin needed - a website that's easier to use, simplified backend processes, and a modern platform that would help them grow.We developed a streamlined solution that brings together <a href="https://sidigital.co/services/integrate/salesforce">Salesforce</a>, <a href="https://sidigital.co/services/integrate/asset-management-software">Bynder</a>, and Payload CMS, all working seamlessly with a Next.js frontend to give users a great experience. The results have been outstanding, with the pages now loading 90% faster, so visitors can find what they need quickly and easily.

Harwin’s website was rebuilt from the ground up, and our bespoke solution introduced advanced <a href="https://sidigital.co/services/integrate">custom integrations</a> to allow for efficient product data handling and future scalability.

The website’s architecture was key to its success. We built bespoke middleware that syncs the website with Harwin’s product data stored in Salesforce. Our custom Representational State Transfer (REST) API serves data efficiently to the website frontend, so when Harwin updates the data of any of their 4000+ products, the website frontend can display the changes almost instantly. Not only does this mean the data is accurate, we also index the data in Elastic Search for faster filtering and searching. All this has dramatically streamlined Harwin’s internal product management processes. For their customers, this means they have access to up-to-date product information delivered quickly through the website.Our integrations don’t stop with Salesforce though. We’ve also worked with Harwin to integrate Bynder to dynamically pull through product images, downloads, and videos, SnapMagic to display CAD images for users, and TrustedParts to allow users to check stock availability and pricing at third-party Harwin distributors.

Harwin’s new website is built using Payload, a modern, headless CMS.

Building a site of this scale in Payload has come with countless benefits. From user-facing benefits like rapid page load speeds and editorial tools to make content shine, to client-facing benefits like the built-in SEO tools and clear and simple backend user interface, Payload has proven to be an excellent choice for Harwin and us. If you want to learn more about Payload, <a href="https://sidigital.co/lab-notes/why-weve-swapped-wordpress-for-payload">read our Lab Note about the benefits</a>.

Built in Payload

Since 1952, Harwin has been an industry leader in electrical connectors used in space ships, airplanes, and electric vehicles, to name a few. We’ve established a relationship with Harwin over the last few years to become their digital partner, pushing their digital presence to new levels and enabling their business to grow through a powerful, fully integrated website.We continue to work with Harwin to push and develop their Salesforce website integration, always looking for growth opportunities and areas of improvement.

We partner with you to define long-term business goals, including growth plans for future integrations, data security and hosting.