With so many SaaS systems now available, managing their integration with your website, app, or portal has become increasingly challenging. This leads to increased time spent on admin and management tasks.Using our bespoke Si Middleware, we’re able to integrate multiple systems and have them speak to one another efficiently. This means we can add new features and integrations as your business grows and changes.We provide a wide range of integration services that cover SaaS systems like Salesforce, existing custom internal systems, and third-party payment systems. We work closely with you to determine the best solution for integrating your systems with the rest of your digital presence to save you time and help you reach your KPIs and goals.

Overview

Salesforce is one of the leading SaaS systems with thousands of companies using it as their central source for everything from product data to sensitive customer data. Being so massive, getting data out to use on your website, portal, or app can be a challenge.We partner with your business to integrate your Salesforce data with your website, app, or portal for seamless data transfers, reducing your internal admin tasks. Built around our Si Middleware, our integration solutions quickly fetch data, index it into Elasticsearch, and provide your endpoint with an API that only exposes the data it needs, so it’s also very secure.Our Salesforce integration skillset has been honed and built over the last two decades, and our clients have felt the benefits, from reduced internal admin tasks to enhanced data management to significant performance improvements. Our Salesforce integration solutions have streamlined business operations and increased efficiency.

Benefits

Our Si Middleware is our own bespoke layer of code that lets us connect your Salesforce system with your portal, website, or app. It works as a two-way central hub, allowing seamless data transfers between your Salesforce system and your various endpoints.  When our middleware fetches data, it indexes it into Elasticsearch to provide the website with an API that only exposes the data it needs. As we’ve already built out Si Middleware, it’s easy for us to incorporate it into your project setup.It’s also highly flexible and adaptable, so if your business starts using more SaaS systems in the future or creates new endpoints like a customer portal, we can easily integrate them without the need for a rebuild.Thanks to our bespoke Si Middleware, we can avoid common out-of-the-box API limitations, such as slow API calls or API limitations and restrictions, so you know the solution we provide is completely bespoke to you and your business needs.

Approach

Bespoke Salesforce integration for one of the world's leading connector manufacturers.

Bespoke Salesforce integration, 90% reduction in page load times and a 97% increase in filter interaction time for one of the world's leading connector manufacturers.

Harwin

Rob McDowell

If you’ve got a Salesforce system that doesn’t speak to your website, app, or portal, get in touch with us and book in an initial consultation.

Book a consultation

Got a project in mind? 

Integrate more

Integrate your Salesforce system with your business’s website, app, or portal to enhance internal processes and improve the user experience for your customers.

Integrate your Salesforce system with your business’s website, app, or portal to enhance internal processes and improve the user experience for your customers.

Our range of integration services will get your disparate SaaS systems working with your website, app, or portal. Have a look at our specific integration services below.

Integrate

If your business has SaaS systems that don’t speak to one another, get in touch with us and book in an initial consultation.

More services

If your business has disjointed SaaS systems, we partner with you to seamlessly integrate these with your website, app, or portal using our Faraday™ framework.With our custom middleware, we build systems that communicate with multiple SaaS systems, streamlining your internal processes and enhancing the service experience for your customers and users.

If your business has disjointed SaaS systems, we partner with you to seamlessly integrate these with your website, app, or portal using our Faraday™ framework.

If your business has disjointed SaaS systems, we partner with you to seamlessly integrate these with your website, app, or portal using our Faraday™ framework. 

Salesforce

We integrate your online payment gateway with your portal, app, or website to reduce your internal admin and improve customer experience.

We integrate your online payment gateway with your portal, app, or website to reduce your internal admin and improve customer experience.

Payment Gateways

Integrate your digital asset management software with your website, app, or portal so you can save time by managing all your assets in one place.

Integrate your digital asset management software with your website, app, or portal so you can save time by managing all your assets in one place. 

Asset Management Software

Bring together your businesses’ disjointed SaaS systems to enhance your internal efficiency and improve your customers’ experience.

Over the last two decades, the world of online payments has changed massively, so we’ve honed our payment integration skills to ensure smooth, reliable payments across your website, app, or portal. We integrate all sorts of online payment gateway systems, including PayPal, Stripe and Opayo. Whether you’re looking to integrate a fresh online payment gateway with your Magento website, or you’ve already got one that you’re looking to change, we can advise and implement a payment gateway that works for you and your business.

We’ve built and developed our own Si Middleware solution so we can integrate your payment system with your portal, app, or website easily. It acts as an exchange, allowing data to move seamlessly between your payment system and your endpoints. We’ve crafted and maintained our Si Middleware over the last few years, so it’s easy for us to introduce it into your tech stack.Our Si Middleware is cleverly designed to be adaptable and flexible, too. So, if your business changes payment systems, starts using a new SaaS system, or adds a new endpoint, like an app, it’s straightforward for us to integrate them without needing a costly rebuild.Thanks to our custom-designed Si Middleware, we can avoid common out-of-the-box API problems, like slow API calls or API restrictions and limitations. This ensures that the solution we provide is entirely tailored to your specific business requirements.

Advanced Magento Customisation

Charlotte Kelly

If you’ve got an online payment gateway that doesn’t speak to your website, app, or portal, get in touch with us and book in an initial consultation.

If your business uses Digital Asset Management (DAM) software, like Bynder, integrating it with your website, portal, or app could potentially save you hours of admin time. Using our Si Middleware and Laminas PHP tech stack, we partner with you to integrate your DAM to dynamically fetch your business’s digital assets, including images, videos, and documents. The benefits are even greater if your business integrates with other SaaS services like Salesforce. You’ll no longer have to manually save DAM links into your SaaS system; we’ll pull the date through based on the DAM’s own filing structure.

We’ve built our bespoke Si Middleware so we can easily integrate your digital asset management system with your website, app, or portal. It acts as a two-way hub to allow for seamless data exchanges between your DAM and your various endpoints. As we’ve built and maintained our Si Middleware, it’s easy for us to introduce this into your project.Our Si Middleware is also designed and built to be flexible and adaptable, so if your business starts using new SaaS systems or creates additional endpoints, like a customer portal, we can easily integrate them without the need for a rebuild.Thanks to our bespoke Si Middleware, we can avoid common API issues, such as API restrictions or slow API calls. This ensures that the solution we provide is entirely tailored to your specific business requirements.

If you have a digital asset management system that doesn’t integrate with your website, app, or portal, contact us to schedule an initial consultation.

Setting the foundation for a future-proofed digital presence for Harwin.

We worked closely with Harwin to tackle the key challenges they were facing with their website. They wanted to refresh their brand's online presence, make their site more secure, and deal with the technical issues that had built up over time. Through our consultative approach, we mapped out exactly what Harwin needed - a website that's easier to use, simplified backend processes, and a modern platform that would help them grow.We developed a streamlined solution that brings together <a href="https://sidigital.co/services/integrate/salesforce">Salesforce</a>, <a href="https://sidigital.co/services/integrate/asset-management-software">Bynder</a>, and Payload CMS, all working seamlessly with a Next.js frontend to give users a great experience. The results have been outstanding, with the pages now loading 90% faster, so visitors can find what they need quickly and easily.

Harwin’s website was rebuilt from the ground up, and our bespoke solution introduced advanced <a href="https://sidigital.co/services/integrate">custom integrations</a> to allow for efficient product data handling and future scalability.

The website’s architecture was key to its success. We built bespoke middleware that syncs the website with Harwin’s product data stored in Salesforce. Our custom Representational State Transfer (REST) API serves data efficiently to the website frontend, so when Harwin updates the data of any of their 4000+ products, the website frontend can display the changes almost instantly. Not only does this mean the data is accurate, we also index the data in Elastic Search for faster filtering and searching. All this has dramatically streamlined Harwin’s internal product management processes. For their customers, this means they have access to up-to-date product information delivered quickly through the website.Our integrations don’t stop with Salesforce though. We’ve also worked with Harwin to integrate Bynder to dynamically pull through product images, downloads, and videos, SnapMagic to display CAD images for users, and TrustedParts to allow users to check stock availability and pricing at third-party Harwin distributors.

Bespoke Integrations

Harwin’s new website is built using Payload, a modern, headless CMS.

Building a site of this scale in Payload has come with countless benefits. From user-facing benefits like rapid page load speeds and editorial tools to make content shine, to client-facing benefits like the built-in SEO tools and clear and simple backend user interface, Payload has proven to be an excellent choice for Harwin and us. If you want to learn more about Payload, <a href="https://sidigital.co/lab-notes/why-weve-swapped-wordpress-for-payload">read our Lab Note about the benefits</a>.

Built in Payload

Since 1952, Harwin has been an industry leader in electrical connectors used in space ships, airplanes, and electric vehicles, to name a few. We’ve established a relationship with Harwin over the last few years to become their digital partner, pushing their digital presence to new levels and enabling their business to grow through a powerful, fully integrated website.We continue to work with Harwin to push and develop their Salesforce website integration, always looking for growth opportunities and areas of improvement.

Peter Schneid

Thanks to our 20+ years of experience, we’re able to provide an in-depth discovery phase for your project. This allows us to work in partnership with you to explore your current and future needs, as well as understanding your business.We’ll work closely with you and your team by running discovery workshops, and we’ll carry out our own research to find a solution that works for you and ensures your targets are hit. We’ll then come back to you with our proposed solution to ensure it ticks every box.

The discovery and research phase is the starting point for all of our projects and provides the foundation for our partnerships. This allows us to make sure we’re hitting your targets and KPIs. Explore our discovery services below.

Discover

If you’ve got a new project you’re looking to kick-off, we’d love to work with you to find a long-term solution that works.

Got a project in mind?

We approach your business’s technical needs with a collaborative mindset, providing valuable insights and practical solutions that work for you. We’ll listen to your problems and goals so we can make the best recommendations to achieve your objectives.

We approach your business’s technical requirements with a collaborative mindset, offering valuable insights and practical solutions that cater to your specific needs.

We approach your business’s technical requirements with a collaborative mindset, offering valuable insights and practical solutions that cater to your specific needs.

To get a deeper understanding of your business requirements, we run both in-person and online workshops to identify the problems you’re facing.

To get a deeper understanding of your business requirements, we run both in-person and online workshops to identify the problems you’re facing.

Workshops

Upfront research can make or break the success of your project. We’re driven by thorough research, giving us a firm foundation to start your project with.

Upfront research can make or break the success of your project. We’re driven by thorough research, giving us a firm foundation to start your project with. 

Research

We come to you with clear and practical solutions to the problems we’ve identified through our workshops and research.

We come to you with clear and practical solutions to the problems we’ve identified through our workshops and research. 

Solutions

We approach your technical requirements with a collaborative mindset, offering valuable insights and solutions that cater to your specific needs.

As your business expands, so does your digital presence, and you need a partner capable of adapting and scaling alongside your growth. We specialise in designing and developing bespoke websites, custom software, apps, and portals for your business. Our digital solutions are completely custom and scalable, ensuring they effortlessly grow and flex with your business.With over two decades of digital development experience, we’re experts in crafting long-term and reliable solutions for our clients. We follow the latest coding standards, utilise up-to-date platforms like Payload, and implement robust security practices to deliver solutions our clients can rely on for years to come.

If you’re looking to expand and improve your digital presence, our digital development services are extensive and cover a range of different requirements and needs. Have a look at our development services below.

Develop

If you want to expand and improve your digital presence, we’re the perfect partner for you. Get in touch to book in an initial consultation.

From bespoke payload websites to custom software to mobile apps, we’ve got 20+ years of development experience behind us, and a team of UK-based frontend and backend developers to build your project.

From bespoke payload websites to custom software to mobile apps, we’ve got 20+ years of development experience behind us, and a team of UK-based frontend and backend developers to build your project.

If managing teams and projects across multiple systems is giving you a headache, a custom software solution designed just for your business could be the perfect solution.

If managing teams and projects across multiple systems is giving you a headache, a custom software solution designed just for your business could be the perfect solution.

Custom Software

We’ve been designing and building bespoke websites for over 20 years, bringing hundreds of brands to life online. Our websites aren’t just pretty; we also integrate various SaaS systems.

We’ve been designing and building bespoke websites for over 20 years, bringing hundreds of brands to life online. Our websites aren’t just pretty; we also integrate various SaaS systems.

Websites

We design and develop mobile apps that balance elegant design with complex functionality. From concept through to app store submission, we’re here to work with you every step of the way.

We design and develop mobile apps that balance elegant design with complex functionality. From concept through to app store submission, we’re here to work with you every step of the way.

Mobile Apps

From bespoke Payload websites to custom software to mobile apps, we’ve got 20+ years of development experience behind us.

If your business has disjointed SaaS systems, we partner with you to seamlessly integrate these with your website, app, or portal using our Faraday™ framework.

With our custom middleware, we build systems that communicate with multiple SaaS systems, streamlining your internal processes and enhancing the service experience for your customers and users.

When we build your Salesforce integration into your website, app, or portal, we use our Si Middleware to connect it. Our middleware is designed and built to allow for quick and easy data control so you have peace of mind that the data on the frontend is up-to-date, with your Salesforce system being the source of the latest data. It also means there’s less room for human error and less manual work to update data.

Our Si Middleware streamlines the process of data being requested from your Salesforce database and that same data appearing on the frontend of your website, app, or portal. So, your users reach the information they want quickly and efficiently.

Salesforce API restrictions and privacy concerns often prevent us from directly exposing the Salesforce API to a public-facing endpoint. Our Salesforce integration method avoids exposing unnecessary data, ensuring that only the information users require is visible. This approach maintains the security and privacy of your other sensitive data at all times.

We can scale your Salesforce integration so we can adapt your solution in the future to meet new business requirements or needs. This could be anything from simply pulling through additional data to introducing entirely new SaaS integrations. This significantly reduces the need for a full rebuild.

Our Si Middleware allows for both manual and automated data synchronisation, so you can control when data is released and updated. This means all the data on your website is relevant and up-to-date and entirely under your control.

If your business takes manual payments at the moment, integrating a payment gateway could save you hours and hours of tedious admin to process orders. Our integrations provide seamless ordering for both you and your users.

Most of our online payment gateway integrations also include mobile payment systems like Apple Pay and Google Pay as standard. These are a great way to encourage users to complete their purchases quickly and with the least amount of effort possible, which could reduce your checkout abandonment and result in more sales.

Custom

Magento

Development

Boadicea the Victorious are and exclusive perfume company, providing exquisite scents in elegant bottles to customers worldwide. They're known not only for their fragrances but also for their elegant bottles.To offer an enhanced gift experience, Boadicea wanted to give their customers the ability to create truly unique bottles by customising nearly every component—all while integrating seamlessly with their existing Magento platform.

The Problem

We built a fully customisable bottle configuration tool that users could use directly on the Boadicea website. Users can customise everything from bottle colour, decorative shield and stopper, so the variations were nearly endless. To solve this, we found a way to create image as it the user built the bottle. Although this was a tricky technical challenge, it was a key part of the configurator, and an important output for social sharing.

The Solution

From day one, the bottle configurator was a hit. Not only did it generate valuable sales, but it also drove a huge amount of brand traction and website traffic thanks to its unique social sharing function.

The Results

Thanks to automated fetching, there’s no need to manually upload assets, copy links, or upload directly to the website CMS. By simply following the filing structure in the DAM, assets are automatically fetched and displayed on the frontend. This is a huge time saver when it comes to admin.

Our DAM integrations are fully scalable thanks to our Si Middleware, so if your business significantly increases its product catalogue, you’ll only have to upload the data to your SaaS system and your DAM, skipping the painful process of uploading all the same data to your CMS.

By just using your DAM for asset management, it means the assets that are pulled through to your endpoint are always up-to-date because the DAM is the source of truth for all your assets. So, you won’t have to worry about asset discrepancies.

Bring together your businesses’ disjointed SaaS systems to enhance your internal efficiency and improve your customers’ experience.