How integrating your SaaS systems can save you time and money

For over 80% of businesses, a SaaS system has become a core part of their day-to-day operations, with larger organisations of 10,000+ employees using an average of 447 SaaS systems within their businesses. This can quickly become an admin nightmare, a data disaster, and a costly expense. Check out the top time and money savings perks below.

Nobody likes tedious data admin, and managing data stored across multiple SaaS systems can be a chore to keep on top of and maintain. This could be product data stored in various systems, images and videos stored in a digital asset management system like Bynder, and customer data stored somewhere else like Salesforce or HubSpot. It can quickly become messy, clunky, and confusing.

By automating tasks like data entry, invoicing, and reporting with an advanced SaaS integration, you can reduce the need for manual work, freeing up team members across different areas of the business so they can focus on more important things, like business growth and development. In turn, this also cuts back on labour costs, freeing up budget to be spent elsewhere.

It might not seem like a direct benefit for you, but integrating can improve your customers’ user experience when they’re browsing your website, portal, or app. We can dovetail various smaller integrations into your wider infrastructure, like ElasticSearch, which can help to bring users the data they’re searching for quicker. In doing so, your users are able to access information and products quicker, meaning there’s less time spent supporting customers behind the scenes.

We’ve done it for clients like Harwin, and they’ve seen some outstanding results. For example, thanks to the ElasticSearch database with Salesforce, we’re able to return filtered results of their 7,000+ products almost instantly.

With so many SaaS systems available, it’s highly likely your business has the same data in multiple places. When this data needs updating, it has to be done manually, which often leads to mistakes that cost time and money.

Integrating your SaaS systems helps to centralise all your data into one place, like Salesforce. So if there are updates, you only need to make the change once. This then synchronises across all the various different places the data is used, like your website. By only updating the data once, you massively reduce the risk of human error. It also means you know the data is always consistent and up-to-date across the board, so there shouldn’t be any discrepancies in data across different platforms.

Did you know that over 50% of SaaS licences go unused because of duplicated functionality? This costs businesses on average about £15m+ each year. A lot of SaaS systems provide similar tools and services, and with disjointed SaaS systems, you’re more than likely duplicating functionality, so you’ll essentially be paying twice (or more) for services that do the same thing. For example, both Salesforce and Sage CRM offer marketing automations and sales forecasting. But because they’re not talking to one another, you could be stuck using both systems.

Integrating your SaaS systems means you’ll no longer need to juggle multiple platforms because you can consolidate some of them into one, which then reduces your software costs.

There are more benefits here too. Beyond cost savings, you’ll also be cutting back on the risk of data entry errors and streamlining the tools your team needs to use to do their jobs.

When it comes to business decision making, time can be a key factor in ensuring the decision is relevant and effective. Sometimes, these decisions are based on data, so accessing up-to-date data quickly and efficiently can be make or break when it comes to decision making.

With a fully integrated SaaS system, you’ll be able to access real-time data as it’s shared between each system, giving you the data insights you need—fast. This results in quicker, smarter decision-making, and fewer costly misjudgements.

Many CRM SaaS systems like HubSpot, Salesforce, and Monday.com can play a key role in your customers’ experience when dealing with your business, even if you think they don’t realise it.

Disjointed SaaS systems often lead to an equally disjointed customer experience. Integrating your SaaS enterprise systems can help to improve this by streamlining support and communications, and simplifying and speeding up invoicing. Your customers will undoubtedly see the benefits, helping to retain your customers and reduce churn.

While the upfront cost of integrating your SaaS enterprise systems might seem daunting, it pays for itself in benefits by boosting efficiency, reducing human error, and optimising resources. And all of this gives you and your team back the time to focus on growing the business and building on relationships with your existing customers and clients.

At Si digital, when we integrate your SaaS systems, we use our Faraday™ framework to define tangible goals and KPIs that align with your business to help you maximise efficiency and effectiveness across the board.

If you want to up your integration game, check out our services to see how we can help. Or get in touch if you’re ready to start a conversation.